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    • About Victoria Rose
    • Book - Tough Love
"We needed a specifically tailored, two day program for experienced mental health clinical and administrative managers that addressed, in our context, the issue of dealing more effectively with difficult work colleagues and being composed, credible and confident leaders. Victoria delivered. 
Surprisingly, we learned heaps more about ourselves as people and members of a team.  Victoria was inspiring, positive, effective, energetic, fun and unforgettable."

Christine Handley
Senior Lecturer (SNM/UTAS)
Director of Nursing (CAMHS/DHHS)
Statewide Mental Health Program | Tasmania

"Strong, clear leadership and skilful communication are essential in our managers in order to achieve strong teams and successful outcomes. Victoria, with her dynamic approach and passion for her subject, has been instrumental in helping us build a strong and smart leadership group. Her professionalism and knowledge is unquestionable. Her ability to work alongside a wide variety of people from all walks of life with humour and enthusiasm is well received. Victoria always researches thoroughly, consults carefully and delivers strongly."

Danny O'Neill
Director of Adolescent Programs
Richmond Fellowship of the ACT Inc | Canberra

"I received some very positive feedback from staff re the 2 days of training you provided, and I certainly feel that staff have not only learnt some valuable skills, but it also had a bit of a team building effect on those who attended."

Clive Holt
Executive Manager Operations
Bega Garnbirringu Health Services | Kalgoorlie WA

"Thanks again for the great training session you presented to my team of Area Co-Ordinators.  We all concurred that your exuberance, sense of humour and animation throughout the  presentation kept all of us motivated and totally nterested, in fact we could have listened to you for a lot longer!

You were a true "subject matter" expert on the topic presented and your clear and effective communication made the session easy to follow and applicable to the scenarios at hand.It was indeed informative allowing for open questioning throughout the session.
Once again your time and expertise with the presentation was very much appreciated and the formulas have already been put into good practice by the co-ordinators."

Helen Katris
Collection Services Manager - NSW / ACT
Laverty Pathology | Sydney


"Victoria is a captivating speaker.  I hung on every word.  This has been the best workshop I have ever attended.  Thank you Victoria for empowering me with the skills I need to succeed as a team Leader."
Carina Simenowicz
Practice Team Leader
Vets West | Perth

"Being so interactive makes learning stay in my mind better."
Fay Gray
Supervisor
Finley Regional Care | Victoria

"I absolutely enjoyed this workshop!  The information was great and will be put to use in my store.  Thank you."

Mikaela Sullivan
Manager - Good Price Pharmacy
Burnie | Tasmania






"Thank you very much for your training last Thursday.  We have had excellent verbal feedback from a whole range of the managers who attended.  I also read the written evaluations, which were all very positive.  We've had a request to run the session again for the managers who were unable to attend.
Thanks once again and we look forward to working with you in the future."

Belinda Clarke
Director of Mission
Calvary Health Care Tasmania | Southern Campuses | Hobart

‘Victoria’s ability to engage and hold her audience was exceptional. Her knowledge, skills and passion for training was inspiring, informative and fun!’

Carol Houghton
Manager HR & Compliance
St Bartholomew's House Inc | East Perth

"I have been to a few seminars and I must say this tops them all.  Victoria was very good, very animated and informative."

Lee Delook
Medical Receptionist
Auckland Radiology Group

"It was fantastic.  We thought we knew it all, we didn't.  

Thank you Victoria Rose for an enjoyable session."
Ann Langley
Blue Care | Southport, QLD

 "I found Victoria Rose captured my attention.  She relates info passionately and enthusiastically, a day well spent.  Victoria was also funny."

Sandra O'Callaghan
Receptionist/Administrator
CCDHB | Wellington NZ

 “I have also had a number of staff who have since come up to me and said they enjoyed it and found it useful.  So often a training session is only as good as the presenter/facilitator and Victoria made the session lively, engaging, interesting and fun. The time went very quick - which is always a good sign..”
Marie Nelson
Senior Manager, Human Resources for Health 
NSW Rural Doctors Network Ltd

"Thank you Victoria Rose; you presented beautifully with a number of new ideas and revisited some old concepts with a fresh approach that made them relevant to me now."
Anne Dureau-Power
Administration Officer
Disability Services


    We do not deliver 'tick-in-the-box' workshops 
    We take the time to develop strategic training that delivers your objectives. Therefore, if value is your driving constraint we are a match. 

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Victoria, Australia
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  • Home
  • Client List
  • Testimonials
    • Council
    • Government
    • Education
    • Medical-Mental-Aged Care
    • Private Enterprise
    • Case Studies
  • Workshops
    • Leadership
    • The 'i' in Team - Coach
    • Team Excellence
    • Difficult People
    • Time Management
    • Communication Code
    • Better Customer Care
    • Telephone Techniques
    • Improve Your Public Speaking
    • Change Management
    • Customised Workshops
    • Confidence-Building Online Training
    • Keynote Speaker
  • About
    • About Victoria Rose
    • Book - Tough Love