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For Corporate Training Australia wide, we are the Leadership and Communication Life Skills Specialists

The Leadership Voice Template - Six Month Program: 
Six days of leadership training, taken one day a month (or whenever suits you). 
Six hours each day totally dedicated to up-skilling your people on Leadership and Communication. 
Flexibility: Choose three hours for management and three hours for the team or six hours focused on any one group.


Because Leadership is everyone's business
Save $$ and lock in consistent, effective and valuable training to support your people through these challenging economic times.  
28 years in the making This is the ultimate Leadership training that gets the best results.
Discover the essential five levels to achieve effective and efficient leadership abilities in your managers and their teams.
leadership_voice_template.pdf
File Size: 127 kb
File Type: pdf
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The Leadership Voice ... Get Into The Driver's Seat

Find Workshops Here
Attend the public seminar or book as an onsite for your work group
This NEW training workshop is for men and women from ALL generations.

Click the link to go direct to the website to find out the benefits of attending.  This workshop is based on specific input from a wide range of corporations and industries.  

80% of organisations do not train their people in Leadership skills. Why set them up for failure?

The Tyrant of Time

Time Management is Self Management

  • The invisible barrier: our beliefs
  • Do you know how you spend your time
  • The ABC’s of prioritisation
  • Smart scheduling
  • Five step action plan to achieve your goals
  • Don’t bother making goals unless you do this
  • Dead-lines versus time-lines
  • How to manage e-mail overload
  • Are you doing what really matters
  • Ten tips to manage your day  

The Top Team Manager

How to be an even better manager, supervisor or team leader

  • The invisible barrier: our beliefs
  • Assertive communication
  • Managing meetings to stay on track
  • How to inspire teamwork
  • Effective feedback techniques
  • Learn to praise effectively and get results
  • Why your words must match your body language
  • It takes teamwork to make the dream work
  • Dare to delegate - five steps
  • Effective problem solving
  • What is your personality style
  • How to cope with stress
  • Basic NLP techniques for win-win solutions
  • The Generation Gap and how to make it work for you
  • Performance management - Five vital steps

Emotionally Intelligent Leadership

This workshop gives participants a different perspective on their life situation, assists them to own their part in the creation of current results and provides concrete strategies to support them to get better results.
Part 1.  Foundation Skills For Life
Part 2.  Personality Profiling
Part 3.  The Communication Code
Part 4.  Feedback IS Your Job
emotionally_intelligent_leadership.pdf
File Size: 163 kb
File Type: pdf
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The Communication Code

Break it and get the results you want

  • The invisible barrier: our beliefs
  • Rapport: what’s the big deal
  • The true meaning of our message
  • Easy formulas for clean and clear communication
  • Three searching questions that help get to the root cause of issues
  • Presence: speak volumes without saying a word
  • Power of the pause
  • Feedback – how to give it and how to take it
  • ‘No’ is a complete sentence – how to say it without feeling guilty
  • Office politics: don’t play their game
  • First impressions last; make yours good  

Telephone Techniques

How to be a Star Performer

Part One   How to be a Star in the First Six Seconds
You don't get a second chance to make a first impression

Part Two   Top Telephone Tips
It can't be 'common sense' if many are not doing what is considered 'common sense'

Part Three   How to Handle the Tough Calls
Practical, effective strategies you can use straight away
telephone_techniques.pdf
File Size: 188 kb
File Type: pdf
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Better Customer Care

Distilled from hundreds of workshops, this workshop targets essential and easy-to-implement practical steps to better
customer care.
Part 1.  Accountability For Customer Care
Part 2.  Developing Rapport and Building Good Will
Part 3.  The Communication Code
Part 4.  Uncommon Telephone Courtesy
Part 5.  Embracing Problems and Complaints
better_customer_care.pdf
File Size: 151 kb
File Type: pdf
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Dealing with Difficult People

It's Not Me!  It's Them!

Part One  Managing Self Uncover the root cause of behaviour

Part Two  The Cost of Poor Communication
Miscommunication wastes so much valuable time  

Part Three  How to Deal With Difficult People  Strategies you can use immediately and effectively

Part Four  Stress Control NOT Lack of Control   The AAAs of stress control

dealing_with_difficult_people.pdf
File Size: 260 kb
File Type: pdf
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Step Up And Speak

Systematic, interactive, fun, a little scary, lots of ‘doing’ - very effective

  • The invisible barrier – our beliefs
  • How to easily write a presentation plan that works every time  
  • Formulating the flow of ideas for impact - mindmapping  
  • Best basics best speakers use  
  • Openings that capture  
  • Ten tips to improve your presentation  
  • Look at what you are wearing
  • Are you a velvet voice or shrill, monotone and boring  
  • Your body language is the message
  • Relax, breathe, smile and connect
  • Your personal speaking style matters
  • Using slide presentations and handouts for a strong delivery
  • What to do if things go wrong
  • The vital seven ‘P’s – ignore at your peril


Your Workshop Will Be Totally Customised To Your Exact Needs

Simply supply three outcomes, those things you would like you group to do better or do differently as a result of the workshop, and we will deliver those outcomes ... we guarantee it!

                                             YOUR 45 Minute Strategy Call Provides Clarity and Direction

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    What are the three outcomes you would like to achieve from your workshop?
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    A fun and effective training workshop with Signskope - Sydney
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Australian Academy of Leadership
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PO Box 266
Port Melbourne 3207
Victoria, Australia
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  • Home
  • Client List
  • Testimonials
    • Council
    • Government
    • Education
    • Medical-Mental-Aged Care
    • Private Enterprise
    • Case Studies
  • Workshops
    • Leadership
    • The 'i' in Team - Coach
    • Team Excellence
    • Difficult People
    • Time Management
    • Communication Code
    • Better Customer Care
    • Telephone Techniques
    • Improve Your Public Speaking
    • Change Management
    • Customised Workshops
    • Confidence-Building Online Training
    • Keynote Speaker
  • About
    • About Victoria Rose
    • Book - Tough Love