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For Corporate Training Australia wide, we are the Leadership and Communication Life Skills Specialists

In case you're thinking "Surely we don't need such basic training in answering the phone these days", then you haven't phoned many businesses or organisations lately. It is staggering how badly some answer the phone, let alone what they do with the call after that.

This is a half day workshop, although could easily be extended to a full day.

Telephone Techniques

How to be a Star Performer

Part One   How to be a Star in the First Six Seconds
You don't get a second chance to make a first impression

Part Two   Top Telephone Tips
It can't be 'common sense' if many are not doing what is considered 'common sense'

Part Three   How to Handle the Tough Calls
Practical, effective strategies you can use straight away

telephone_techniques.pdf
File Size: 188 kb
File Type: pdf
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                                             YOUR 45 Minute Strategy Call Provides Clarity and Direction

    Corporate Training Australia
    A fun and effective training workshop with Signskope - Sydney
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  • Home
  • Client List
  • Testimonials
    • Council
    • Government
    • Education
    • Medical-Mental-Aged Care
    • Private Enterprise
    • Case Studies
  • Workshops
    • Leadership
    • The 'i' in Team - Coach
    • Team Excellence
    • Difficult People
    • Time Management
    • Communication Code
    • Better Customer Care
    • Telephone Techniques
    • Improve Your Public Speaking
    • Change Management
    • Customised Workshops
    • Confidence-Building Online Training
    • Keynote Speaker
  • About
    • About Victoria Rose
    • Book - Tough Love